Terms of Service

1. About us

This website, www.ruggedroad.co.za, is operated by Rugged Road Accessories, based in Durban, KwaZulu-Natal, South Africa.

Phone / WhatsApp: 064 906 0843
Email: info@ruggedroad.co.za
Postal address: P.O. Box 26130, Isipingo Beach, 4125, South Africa

By placing an order on this website you agree to these terms. Please read them together with our Shipping Policy, Returns & Refund Policy and Privacy Policy.

2. Products and fitment

We describe each product, and the vehicles it fits, as accurately as we can. Product photos are for illustration and colours may vary slightly on different screens. If you are unsure whether a product fits your vehicle, please contact us before ordering.

3. Prices and payment

All prices are in South African Rand (ZAR). Delivery is charged separately at checkout. Payment is made securely through our checkout; we do not store your card details. We may change prices at any time, but changes won't affect orders already confirmed.

4. Orders

Your order is an offer to buy. A contract is formed when we confirm your order by email. We may cancel an order – for example if an item is out of stock or was listed at an obviously incorrect price – and if we do, we'll refund you in full.

5. Delivery

Delivery costs and times are set out in our Shipping Policy. Risk in the goods passes to you on delivery.

6. Cooling-off, returns and warranty

You have the right to cancel an online purchase within 7 days of delivery under section 44 of the Electronic Communications and Transactions Act, and all products carry the 6-month warranty provided by the Consumer Protection Act. Details are in our Returns & Refund Policy.

7. Liability

To the extent allowed by law, we are not liable for indirect or consequential loss arising from the use of our products or this website. Nothing in these terms limits any right you have under the Consumer Protection Act or other South African law.